HELP

FashionAfrik delivers to various locations worldwide. You can check if your specific location is eligible for delivery by entering your address during the checkout process on our website.

Contact us. Provide your order number and any other details about your order. We're here to help and can give you more specific information.

If you need a refund, please check our website for our refund policy and contact us. Simply return the item in its original condition and packaging, and once we receive and process your return, your refund will be issued according to our policy. Your satisfaction is our priority at FashionAfrik.

Please contact us within 24hrs with photos of the damaged item and its packaging. We'll work with you to resolve the issue as quickly as possible, which may include a replacement, exchange, or refund, depending on the situation and our policy. Your satisfaction is important to us, and we'll do our best to make things

If the return is due to a fault on our end, such as receiving a damaged or incorrect item. However, if you're returning an item for personal reasons (e.g., change of mind), you may be responsible for return shipping costs.

Coupons are promotional codes or vouchers that offer discounts or special offers when used during a purchase. They can provide a percentage off the total price, a fixed amount discount, free shipping, or other benefits, depending on the terms of the coupon. you can typically redeem coupons during the checkout process on fashionafrik.

Yes, we offer gift wrapping services! Customers can request gift wrapping by adding a note during checkout. Just let us know, and we'll ensure your order is beautifully wrapped for that special touch.